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Point Removers Home Study Traffic School FAQ
Q. How do I sign up for this program?
A. To sign up either call our toll free number (800) 900-0095 or our
local number (415) 564-5008 or you can fill out and submit our online
form (click the �registration� link). Be ready with your driver�s
license and any court information pertaining to your citation
Q. What information do I need
to give you from the court?
A. We need to know the county you received the citation in (e.g. �The
Superior Court of _________�), the case or docket number and your
assigned �due date� for completing traffic school. The case or docket
number is NOT the same as your �violation number.� Your �violation
number� is a description of the traffic infraction you are accused
of committing. Your case or docket number is a unique number assigned
to that particular violation and is used to track your activity in
regards to it.
Q. Is there any other information I need to give you?
A. We will also need your full name, mailing address, daytime phone
number, date of birth, drivers license number. All of this information
is confidential and will be kept for only three years. At Point Removers
Home Study Traffic School we take every precaution to protect your
information.
Q. How much will this cost me?
A. The total cost for this program is $34.99. This includes shipping,
handling, processing and any other fees you may encounter with another
program. We have no hidden fees and all taxes are included
Q. How do I pay for the program?
A. Currently we are only accepting all major credit cards (Visa, Mastercard,
Discover), personal checks and money orders. Checks and money orders
can be made payable to �Point Removers Home Study Traffic School�
and must be received before your package can be sent out.
Q. What can I expect from this
program?
A. Once you have signed up and paid for this program you will be mailed
a package via USPS priority mail. All packages have a tracking number
available upon request. A package consists of one page of instructions,
one test (with forty multiple choice questions), the manual �The Common
Sense of Driving� and your printed receipt for the program. Once you
receive your package it will be up to you to study the given material
and complete the test in a timely manner.
Q. What do I do when I finish
the test?
A. Once you have completed your test and you feel confident with your
answers than you can submit just your answer sheet (top page of the
test) to our testing center (NIC, located in Oakland). The quickest
way to get your answers reviewed is to fax the answer sheet, however
you can also send it through the mail.
Q. How will the court
know when I have successfully completed the program?
A. Once the testing center has reviewed your answers and verified
that you have passed the course with an 80% or better (32 out of 40
questions must be correct) than your proof of completing traffic school
will be submitted to your court by the testing center. Some counties
will be submitted electronically and others will be sent through the
mail. A toll free phone number will also be provided in your package
to be used to check on the status of your completion. Once you have
passed and the court has received evidence of your completion, no
other action is required on your behalf.
Q. What if I fail the test?
A. You will be notified immediately after your test is corrected that
you did not answer enough questions correctly to pass. You will than
be required to purchase another test ($8) which will be mailed to
you the same day we can verify your preferred method of payment (you
can use the same form of payment as you used before). You must pass
within three tries or you will have to start the program over entirely.
NOTE: failure is very uncommon in our program. For the past four years
we have seen a failure rate less than 1%!
Q. What do I do if my due date
has passed and I haven�t completed the program?
A. It is your responsibility to complete traffic school in a timely
manner and make sure your completion certificate is delivered before
your due date. If you are unable to do this and you still wish to
complete traffic school as you originally intended, you must go back
to the court where you initially agreed to complete traffic school
and speak with a representative. You will have to explain the circumstances
of your failure to complete traffic school in the given time period
and may or may not be allowed additional time to complete it. It is
very important that you stay aware of your due date and make sure
your test has been submitted at least 4-10 days prior.
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Both
Traffic schools have specific rules regarding enrollments, attendance
and completion requirements. |
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Our
counseling programs are court mandated with specific rules regarding
admission, attendance and completion you must attend an intake in
person. |
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All
services provided by SF Bay are licensed and regulated by the state of
California. |
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